Odoo Technical Support

The Cloud, Outernational
Remote

Goals 2025

  • Support Client Projects 
  • Learn Odoo  
  • Learn Python, JavaScript, PostGres

Main Tasks & Responsibilities 

  • 1st Level Support Bug Fixing & Troubleshooting 
  • Documenting, prioritizing and managing open tasks in Asana, Slack and via Mail
    • Daily client communication and problem resolution.
    • Liaise with between client, consultants and developers to assist with simple change requests
  • SysAdmin & Configuration of Odoo, WordPress, Shopify
    • Implement simple system changes
    • Testing, QA & code reviews with Senior Developer

Profile

You are:

  • Motivated, enthusiastic, and passionate about your profession, IT, Tech, eCommerce, & Odoo 
  • Committed to success you are diligent in providing excellent services to our clients and making a positive contribution to our team
  • Self organized and used to digital communication (Asana, Slack, Email)
  • A good communicator
  • Willing to learn, try new things and grow with the company
  • An autonomous problem solver who also works well in a team.

Your Technical Skills & Experience:

  • Computer Science/Business Student with Interest in eCommerce & Online business
  • Fluent in German and English. Knowledge of 3rd EU language advantageous 
  • Python & JavaScript & PHP
  • MySQL, Postgres other databases
  • XML, HTML, CSS
  • WordPress / WooCommerce / Shopify / Magento
  • Google Cloud
  • Pre Requisite: Owner/operator: Laptop/computer & smartphone
  • Be able and willing to work remotely & online (alone)
  • This is a junior level Position.
  • Also suitable for willing applicants at Trainee Level
  • Possible Mini Job for German residents

Skills


Technical & Development
Project Management
Design
Marketing & Communication
Sales Support
Finance

What you’ll love about the Job

Unique and exciting projects

A growing portfolio of great clients provide us with unique problems which we love to solve.

Young and diverse team

Different people bring their unique genius, ideas and experience into the team which helps us provide great solutions.

Agile work culture

We are interested in results and the quickest ways to achieve them. 

Outernational Team

We are a global company working outside of time and space.

Flexible working hours

Always client focussed and results oriented we set our own times to get the work done.

Flat hierarchies

The world is not flat but our organigram is.

W​hy Work with Us?

 What do our team say about working at Octic?

Leslie - Consultant

" I like working with Octic because I get to learn new, challenging skills that are relevant to today’s world, the team is fantastic and the pay is generous. More importantly, I still have enough freedom to pursue my hobbies and passions. Having an optimal work/life balance is very important to me, and I get all of this with Octic!"


 Felix - Technical Consultant

"If somebody would have told me a year ago that  I can work while travelling, choosing my own working hours while still working in a young and motivated team on exciting projects I probably would have called the person crazy.. But Octic makes it possible!"

Ollie - CEO

"Odoo and Octic allows me to follow a dream to help everyone do great work, be the best they can be and live their best lives. I'm happy to work in an awesome team, where we all enjoy using our creativity with amazing software, serving great clients ."